Sometimes, things come up. I understand.

If your plans change, I will gladly assist you to find a more suitable appointment time.

For appointment changes with less than 24-hours notice though, a cancellation fee does apply. This is to ensure that I can continue serving the community through my small (yet mighty!) business.

Cancellation Policy

24-hours notice is required if you wish to cancel or reschedule your appointment. Changes made with less than 24-hours notice attract a cancellation fee equal to the cost of the missed consultation. Instances where you do not attend your scheduled appointment incur the cancellation fee. Payment of this fee must be made upfront before being able to attend or schedule further appointments.

To assist you, I send an email upon booking, and a reminder SMS two business days prior to your appointment.